What happens to a package if it can't be delivered?
In cases of non-delivery, theft, partial loss or damage of the postal item, please first submit a Search Request or Tracking Request and wait for the result. If it is determined that a compensation claim is applicable in the situation, please proceed to the compensation claim application.for 15 days

How long do you keep it at the post office Parcels that we have not delivered because no one was home are kept at the delivery post office for 15 days. Mail subject to customs duties are kept for one month. Please submit a request for redelivery or come to the post office to pick up your parcel.Cardboard boxes can be purchased at the post office.

You can also send it yourself via international mail at the post office or with another parcel delivery provider.

How much does it cost to send a package in JapanBasic shipping fee

Weight Shipping fee
Within 150g 180 yen
Within 250g 215 yen
Within 500g 310 yen
Within 1kg 360 yen

Does Japanese customs open packages

Based on applicable laws and regulations of respective countries, custom officers will decide if they open your parcel/mail or not. Therefore, we are not able to give you a clear opinion. First they check the label. Then use X-ray or open the suspect parcel or parcel with no label to check its contents.It is delivered to the addressee face-to-face with a receipt seal or signature required. If the addressee is absent, the item is brought back to the delivering post office and a non-delivery notice is left.

How do I get my package if I missed the delivery

If you missed a package delivery from the U.S. Postal Service, the mail carrier will typically leave a Redelivery Notice on your front door or in your mailbox to notify you that a parcel delivery was attempted. The good news is you can reschedule the redelivery of your package easily and without an additional cost.

Reasons why Shipment gets Stuck in Customs

Your shipments might get stuck if you don´t comply with customs regulations. Be sure to check the current Japanese import rules to avoid this. Changes may occur at any time.

How do I open a post box in Japan

To get a PO box number in Japan, visit your local post office and register for a PO box. However, Japan Post will often rent their PO boxes to big companies only, so you must write and submit a usage request form to get approval to use a postal mailbox.By law, a restaurant needs a separate license to sell take-out food, and that includes providing doggy bags to eat-in customers. Most places don't have this license, but some do. Sometimes smaller restaurants without a license will wrap up left-over food for you, but they are breaking the law.UK postage rates and prices:

Parcel Weight: Price:
1Kg From £4.25 plus VAT
5Kg From £5.15 plus VAT
10Kg From £6.77 plus VAT

Japan Post's International Parcel Delivery is the cheapest international shipping from Japan via surface mail. Japan Post's International Parcel Delivery via SAL (Economy Air) is the second cheapest option. To see comparison charts for your parcel, input your details in Japan Post's online calculator.

What is the penalty for customs in JapanIf you DO NOT EXPORT the tax-free goods, you have to pay the consumption tax at customs. You may be subject to penalty (Imprisonment up to 1 year or a fine up to maximum of 500,000 yen) if you have transferred the tax-free goods prior to departure.

How strict is Japan customsYes, Japan Customs is strict. They are responsible for enforcing the country's import and export regulations, which are designed to protect the public and the environment. Customs officers are trained to identify prohibited and restricted items, and they have the authority to search luggage and inspect goods.

What kind of packages require a signature

However, signatures are always required for many types of shipments to be delivered, such as permitted shipments of alcohol, high value package goods, dangerous goods, hazardous materials, pharmaceuticals, and firearms.

Do you want to request a signature to confirm delivery of your package Use Signature Confirmation service. Signature Confirmation service provides valuable updates about your shipment's status as it travels to its destination as well as evidence of delivery with the recipient's signature.If the package requires a signature and your not home the carrier will leave a notice to either pick it up at your local post office or request for a re delivery. If it does not require a signature the carrier either leave it inside your mail box( if it fits) or he leave it in your porch.Customers may go to the Post Office to pickup the item on or after the date and time indicated on the PS Form 3849 delivery notice. When an item is looked up via the USPS Tracking® feature, the Post Office® information may not be provided immediately after an attempted delivery.