What happens if package is delivered but not received?
In cases of non-delivery, theft, partial loss or damage of the postal item, please first submit a Search Request or Tracking Request and wait for the result. If it is determined that a compensation claim is applicable in the situation, please proceed to the compensation claim application.for 15 days

How long do you keep it at the post office Parcels that we have not delivered because no one was home are kept at the delivery post office for 15 days. Mail subject to customs duties are kept for one month. Please submit a request for redelivery or come to the post office to pick up your parcel.Japan Post makes shipping packages to international destinations simple with a host of delivery services that also include package tracking. These services include the following.

What time is Japan Post redeliveryRedelivery on the same day

Registered mail that could not be delivered during daytime due to absence can be redelivered before about 21:00 if requested by phone by around 17:00 on the same day (*) (free of charge). The hours of accepting request by phone may differ according to the post office.

How do I get my package if I missed the delivery

If you missed a package delivery from the U.S. Postal Service, the mail carrier will typically leave a Redelivery Notice on your front door or in your mailbox to notify you that a parcel delivery was attempted. The good news is you can reschedule the redelivery of your package easily and without an additional cost.Based on applicable laws and regulations of respective countries, custom officers will decide if they open your parcel/mail or not. Therefore, we are not able to give you a clear opinion. First they check the label. Then use X-ray or open the suspect parcel or parcel with no label to check its contents.

Why is my package stuck in Japan

Reasons why Shipment gets Stuck in Customs

Your shipments might get stuck if you don´t comply with customs regulations. Be sure to check the current Japanese import rules to avoid this. Changes may occur at any time.

The Japanese postal system has approximately 24,000 post offices nationally, and consistently ranks among the world's finest for service and reliability. Due to Japan's compact size, most domestic packages tend to arrive using standard shipping within 1-2 days.

How do I contact Japan Post

0570-046-111 (Communications charge must be paid by the customer.) Customer inquiries using mobile phones can be made via the following number. Service hours of ATMs are set individually according to their location, but the typical hours when ATM services are available are shown in the table below.approximately 3 to 5 working days

Arrange redelivery of the item online to the same or an alternative address. Redeliveries can take approximately 3 to 5 working days to be delivered.On average, Japanese shipments arrive at the West Coast in 15-20 days. Ships arrive at ports located on the East Coast in 25-30 days.

If delivery or redelivery to the original address is impossible, here are your options: You may pick up your package from the local Post Office; see above for your contact options. If you can't pick up your item yourself from your local Post Office, you can indicate another authorized person for pickup.

How long until a package is missingUsing the tracking numbers, you can check the delivery status online at USPS Tracking®. If seven (7) or more days have passed since the date of mailing and the recipient has confirmed the item has not arrived, you may either submit a search request for your lost mailpiece and/or email us.

What is the penalty for customs in JapanIf you DO NOT EXPORT the tax-free goods, you have to pay the consumption tax at customs. You may be subject to penalty (Imprisonment up to 1 year or a fine up to maximum of 500,000 yen) if you have transferred the tax-free goods prior to departure.

Why is my package being held in customs in Japan

3- Find out if there are outstanding taxes you owe to pay. Japan imposes some taxes on shipments over a certain value, if these are payable on your shipment, it will be held until the balance is paid. 4- Ensure that all information provided is accurate and complete.

Check tracking: Check the tracking status of your package to see if there are any updates from customs. Contact USPS: If there are no updates, contact USPS customer service for assistance. Provide documentation: If customs needs additional documentation, USPS will contact you.If CBP has detained your package for some reason (for example, lack of a proper invoice, bill of sale, or other documentation, a possible trademark violation, or if the package requires a formal entry) the CBP International Mail Branch holding it will notify you of the reason for detention (in writing) and how you can …It is delivered to the addressee face-to-face with a receipt seal or signature required. If the addressee is absent, the item is brought back to the delivering post office and a non-delivery notice is left.